FAQ Service
| A. EXTRACTION SERVICE | |||
| What is extraction service? How is the extraction process? | |||
| * | Extraction is: a filtering process with the collecting of the useful essence or the other essence of the basic material which from healing plants or animals, using proper solution liquid where the wanted essence can be dissolved in it. | ||
| * | The healing plant’s basic material has many very active contents and the pharmacology effect, such as: alkaloid, glycoside, eteris oil, tannin, flavonoid, etc. By doing the extraction process, we’ll get the essence/extraction result which has active essence which can be medicine without any unwanted essence and waste from the basic material of the medicine. | ||
| * | Extraction process’s steps: herbal basic material – the refining of the material powder’s size – the proper solution liquid adding and extraction process (maceration / percolation / digestive) – liquid extract result – distillation process – thick liquid extract result. | ||
| How much does the extract service cost? | |||
| * | The extraction process is very depended on the capacity of the material amount that will be serviced. | ||
| * | The difference happens on: a. Research scale; b. 50 kg scale; c. 100 kg scale; d. 200 kg scale; e. Continual production scale. |
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| * | The cost is certainly very competitive and we can make more negotiations; because the cost is depended on the basic material itself. | ||
| How is the form of the result? | |||
| * | The extraction process uses different methods, depend on the content of the plant’s basic material. | ||
| * | Some methods that are used: maceration, percolation, digestive, etc. | ||
| * | The final result that we’ll get in extraction process is: thick liquid extract result / thick liquid which has the essence / the content of the plant’s main material without the waste. | ||
| * | The extract result / thick liquid above can be continued to the next process, such as: a. We can make it into fine powder for extract capsule. b. Instant granule extract. c. Instant extract powder for drinks. d. Extract capsule. |
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| Can we make fruit’s extract powder? | |||
| * | For the fruit’s extract powder, it really depends on the content of the fruit; we’ve done some research for some fruits. | ||
| * | It’ll be better if we do some research for the fruit before we do the production process and make the extract powder. | ||
| I’m interested in making extract liquid for slimming medicine, but it contents of some medicinal herbs. Can we do the extraction process? | |||
| * | We can process the extraction whether from the single basic material or the formulation of the basic materials from some medicinal herbal. | ||
| * | If we will use new material for the first time, we suppose to do some research before to know the optimal result with competitive cost, where the research cost will be back if we held minimal the 150 kg basic material production scale in one production. | ||
| Can I make the composition of the basic material / material’s formula and I’ll send it directly in powder for the extraction process? | |||
| Yes, you can. And we’ll keep the secret of the formula from the service process that we’ve done. | |||
| How long does the extraction process take? | |||
| * | Generally it takes 8 days work. | ||
| * | The things that really affect the extraction process time are : a. The capacity of the machine product. b. The herbal basic material. c. The herbal material’s active essence. d. The situation liquid used; appropriate with the active contented essence. |
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| Can the cost change by me servicing more materials for example by adding from 50 kg material with 150 kg material? | |||
| * | The extraction service is very depended on the capacity of the material that will be serviced. | ||
| * | The difference happens on: a. Research scale; b. 50 kg scale; c. 100 kg scale; d. 200 kg scale; e. Continual production scale. |
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| * | The cost is certainly very competitive and we can make more negotiations; because the cost is depended on the basic material itself. | ||
| I’m interested in extract product and I’m interested in caplet form; what should I do for the beginning?? | |||
| Because what we need from this product is the pharmacology effect, it’s better to do some researches first for the product; how to have good pharmacology effect but with competitive cost compare to other product, so we will have good result from the product with cheap cost. | |||
| If I will have some researches for the material that will be made to thick liquid extract / extract powder, instant extract, how much do the herbal material I have to send for the research? | |||
| The basic herbal material that is needed for the research is about 1-2 kg. | |||
| Can I give 500 kg materials per month to be serviced? | |||
| The capacity of each production is about 200 kg material; we can make extraction processes for about 600 kg basic material in a month. | |||
| B. CAPLET/CAPSULE MAKING SERVICE | |||
| What is a caplet? | |||
| * | • Tablet/Caplet is a medicinal material in a solid form that is usually made by the addition of proper pharmaceutical additional material, such as the filler, smoothing, fastener, solution liquid; other additional material: that is processed in compression. | ||
| * | Caplet product can be changed from the extraction process’ continuation that is from the extract’s liquid result that is gotten from the extraction process. | ||
| * | The steps of the caplet’s making: a. Thick liquid extract. b. Mixing in wet granulation at super mixer machine; extraction with other additional material; such as the fastener, filler, destroyer, smoothing, colorant, etc. c. Draining. d. Uniforming the granule’s size using granulator machine. e. Forming into caplet. |
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| What’s the excess from this herbal caplet? | |||
| * | More attractive form. | ||
| * | Practical | ||
| * | The doses can be arranged according to the therapy’s effect that is needed. | ||
| * | Easy application | ||
| Can I make uric acid extract caplets if I want; the material’s formulation has been made by me? | |||
| * | Yes, all that we need is the dose of the extract caplet; and how’s the weight it will be made with? | ||
| * | It’ll be better to do an early research to know the optimal effectiveness and having the competitive cost. | ||
| Why the caplet usually is easy to crack / damp? | |||
| * | In the caplet’s making process, there are some conditions that have to be fulfilled, for example: a. Same weight b. Same content c. The hardness of the caplet d. Destruct Energy of the tablet e. Dissolution test of the tablet f. Proper package |
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| * | The caplet is expected to fulfill the condition above. | ||
| * | If there are some conditions like damp, it might be some mistake in the product’s storage, for example; if the product was kept in a transparent plastic so it was very possible for the product to be damp because the package was very improper. | ||
| * | The package of the caplet product: opaque bottle + silica gel, blister, or strip. | ||
| How much does caplet/capsule making service cost? | |||
| * | It very depends on the herbal basic material that will be processed. | ||
| * | The dose in one caplet is also affecting the cost. | ||
| * | It’s surely very competitive and can be compared. | ||
| If I use to produce it continually can I make the cost lower? | |||
| * | We will be very opened, so if we’ve been in continuity, the cost can be negotiated. | ||
| * | No worry. | ||
| Can I make 500 caplets using 1 kg basic material service? | |||
| * | The sure thing is we’ve been experienced in the caplet making service from herbal materials and at the same time we’ve been working with many companies. | ||
| * | Trust your product to us. | ||
| How much the capacity per day of the caplet machine that you have? | |||
| * | We have a machine with 300 caplets per minute capacity. | ||
| * | We can produce about 126.000 (300x60x7) caplets in a shift per day. | ||
| How long does the process take in a production scale? | |||
| * | The duration of a production scale really depends on the herbal basic material that is processed. | ||
| * | Commonly it takes about 10-15 days. | ||
| Can I ask for a star or oval shape for my caplets? | |||
| * | The caplet’s shape can be all kinds of shape, such as: star shape, oval, round, ellipse, etc. | ||
| * | If you are interested in a special shape, it can be, but we’ll consider the amount of the product and the continuity. | ||
| * | For now, we’ve been making oval products. | ||
| What about the quality of the caplets produced? Does it fulfill the condition given by Department of Health? | |||
| * | On the making process; we’ve done some examination about the products that we were processing: a. Same weight b. Same content c. The hardness of the caplet d. Destruct Energy of the tablet e. Dissolution test of the tablet f. Proper package |
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| * | So there is no doubt that the herbal caplet product is very certifiable and has its qualities. | ||
| C. SACHET PACKAGING | |||
| How much the capacity of the sachet machine per day? | |||
| * | The sachet machines can produce 60 sachets per minute. | ||
| * | In a day we can produce about 60 sachets x 60 minutes x 7 hours = 25.200 sachets. | ||
| Can I service the coffee instant’s extract with 2 gram and 10 gram weight? | |||
| Yes, you can. The weight per sachet start from 2 gram until 50 gram can be packaged by our machine. | |||
| How much does it cost for this packaging process if I bring my own material for the package? | |||
| * | It’ll be very cheap and it must be very competitive. | ||
| * | The sachet packaging costs – for less than 18 – and the cost can be reduced and it really depends on the capacity of one production and the continuity. | ||
| What kind of materials can be packaged by the machine? | |||
| It’s very various, the instant powder’s material; powder extract; granule extract; many kinds of powder (tea; medicinal herbal material). | |||
| D. DIP TEA MAKING | |||
| How much the capacity of dip tea making machine per day? | |||
| * | The dip tea making machines can produce 40 teabags per minute. | ||
| * | In a day we can produce about 40 teabags x 60 minutes x 7 hours = 16.800 teabags. | ||
| Can I service dip tea with the basic materials from many kinds of medicinal herbal? | |||
| Yes, you can. The basic materials can be the single medicinal herbal (tea, cinnamon, roselli, etc.) or the mixed materials/formulation from some herbal materials (e.g. slimming tea; diabetic tea). | |||
| How much does it cost for the teabag packaging process? | |||
| * | The cost is very competitive and depends on the production. | ||
| * | In the service of making the teabag product, we’ve owned other supporting machines, such as: shrink machine, sealer machine, conveyor, etc. | ||
| * | If you’re interested and so you will not be troubled, you can trust the process in us by just bringing the basic materials and supporting material for the product’s box. | ||
